Privacy Policy

1. Introduction

Recruit Connects Ltd (“Recruit Connects”, “we”, “us”, “our”) is committed to protecting the privacy of Candidates, Clients, website visitors and other individuals we deal with. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it.

2. Who We Are

Recruit Connects Ltd is a recruitment agency based at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller for the personal data described in this policy. Our ICO registration number is [insert ICO registration number]. You can contact us at hello@recruitconnects.co.uk or 020 7946 0000.

3. What Data We Collect

Depending on whether you are a Candidate, a Client contact, or a website visitor, we may collect:

• Identity and contact data: name, address, email address, phone number, date of birth.
• Career data: CV, employment history, qualifications, references, salary expectations, right-to-work status.
• Client data: job title, company name, business contact details, hiring requirements.
• Website usage data: IP address, browser type, pages visited, and cookie data (see our Cookies section below).
• Special category data: in limited circumstances, and only with your explicit consent or where legally required, we may process data such as health information (for example, to arrange reasonable adjustments) or criminal records data (for example, DBS checks) where a role requires this.

4. How We Collect Data

• Directly from you, when you submit your CV, register with us, fill in a contact or CV upload form, or speak with a consultant.
• From publicly available sources, such as professional networking sites, where relevant to a role we are recruiting for.
• From referees, previous employers, or background-check providers, with your knowledge and consent.
• Automatically via cookies and similar technologies when you visit our website.

5. How We Use Your Data

Purpose	Legal Basis
Matching Candidates to suitable roles and introducing them to Clients	Legitimate interests / Consent
Managing our relationship with Clients and providing recruitment services	Performance of a contract
Carrying out reference and right-to-work checks	Legal obligation / Legitimate interests
Sending relevant job opportunities and recruitment updates	Consent / Legitimate interests
Improving our website and services	Legitimate interests
Complying with our legal and regulatory obligations	Legal obligation

6. Who We Share Data With

We may share your personal data with:

• Prospective employers (Clients), where you are a Candidate being considered for a specific role, and only with your knowledge.
• Referees and background-check providers, to verify employment history, qualifications or right to work, with your consent.
• IT and software providers who support our recruitment systems, under appropriate data processing agreements.
• Regulators or authorities, where we are required to do so by law.

We do not sell personal data to third parties.

7. How Long We Keep Data

We retain Candidate data for as long as necessary to provide our recruitment services, and typically for up to 24 months after our last meaningful contact with you, in line with recruitment industry practice, after which it is deleted or anonymised unless you ask us to remove it sooner, or we are required to retain it for longer for legal or regulatory reasons.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, in certain circumstances
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, contact us using the details in the Contact Us section below.

9. Cookies

Our website uses cookies to improve your browsing experience, understand site usage, and support essential functionality. You can control or disable cookies through your browser settings. For full details, see our Cookies Policy.

10. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including access controls, encryption where appropriate, and staff training on data protection.

11. International Transfers

Where we use service providers based outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision, to protect your data in line with UK GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last updated.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@recruitconnects.co.uk, call 020 7946 0000, or write to us at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.